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Returns Policy

You may exchange most new, unopened items within 14 days of delivery for a different product of equal or lesser value. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


We do NOT accept returns or exchanges on E-liquid whether it has been opened or not unless there was an error that occurred on our end.


You should expect to receive your item within four weeks of us giving your package to the return shipper, however, in most cases you will receive it more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our request (5 to 10 business days).

If you need to return an item, simply send an email to vapolocity@gmail.com and let us know the reason you would like to exchange the item.


We typically ship all orders out within 24 hours of receiving the order. Many orders go out the same day when placed before 2:00 PM MST. We offer FREE shipping within the lower 48 states except within El Paso, Texas. You can choose to receive a tracking number for your order for an additional $5. This shipping option is typically faster than the free option. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.

If you are placing an order and have an APO or FPO address, select United States in the country drop down. Then select Armed Forces followed by ytour respective continent. It is really easy to do and we ship to APO/FPO addresses all the time!

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